If they cannot help you then you will be forced to use a substitute for Essentials. I would reach out to Intuit to see what they have to say. Many experienced users on these forums have redundant backups because even backups can fail. It is not wise to operate any computer without a sound backup plan. So do you back up your computer at all? If you don't then that is a HUGE error. Are the new and updated features you can expect with the latest version of Quicken.
One of the biggest new features for 2018 is Quicken's expanded Mac options. 3 days ago - Quicken is the best known personal finance software.
Quicken 2015 & 2016 for Mac - 88-Quicken 2015 & 2016 for Mac by Intelli Atlas This newsletter was created with Smore, an online tool for creating beautiful newsletters for for educators, nonprofits, businesses and more.